Global Shipping
for
Africans
Businesses
Individuals
Our platform supports logistics business owners, eCommerce merchants, and individuals in efficiently sending and receiving items globally.

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FAQ
What services does ShipBeta Logistics offer?
We provide a wide range of logistics solutions, including Air Freight, International Shipping, Truckload, and Van Move services. Our goal is to meet all your shipping needs with reliable and efficient service.
Which regions do you serve?
We handle shipments globally, with specific services for regions like the UK, USA/Canada, Australia, and Europe. If you have unique shipping needs outside these areas, please contact us for customized solutions.
What types of items can ShipBeta Logistics ship?
We can ship a variety of items, including commercial goods, personal belongings, and specialized freight. For any specific or sensitive items, please reach out so we can discuss the best shipping option for you.
How does the shipping process work?
Our shipping process includes pickup, transport, and delivery. We offer scheduled pickups on Mondays, Wednesdays, and Fridays. After pickup, our team ensures that your shipment reaches its destination safely and on time.
How do I track my shipment?
You will receive a unique tracking ID for your shipment, allowing you to monitor its status in real time through our website or customer service team.
What are the rates for shipping?
Our rates vary depending on factors such as the destination, type of shipment, and delivery time requirements. For specific rates to the UK, USA/Canada, Australia, or Europe, contact us or visit our Rates page.
How long does delivery take?
Delivery times depend on the destination and service selected. We offer a range of options to balance speed and cost. Contact our team for an estimated delivery time based on your shipment needs.
What payment methods do you accept?
We accept multiple payment methods, including credit cards, bank transfers, and other popular payment methods. Full details will be provided upon booking.
How do I schedule a shipment with ShipBeta Logistics?
You can schedule a shipment through our customer service team. We offer flexible scheduling options to fit your needs.
What should I do to prepare my shipment?
Ensure that all items are securely packed. For international shipping, complete necessary customs documentation. Our team can guide you through the process to make sure everything is ready for a smooth delivery.
What if I need to change or cancel my shipment? Title
Please contact our customer support team as soon as possible to make changes or cancel. Fees may apply depending on how close your request is to the scheduled pickup date.
What if my shipment is delayed or lost?
Our team works hard to ensure timely deliveries, but if delays or other issues arise, our customer support will work with you to resolve them.
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